FAQs

Below is a list of our most popular FAQs

What are managed IT service providers?

A managed service provider (MSP) is a third-party company that remotely manages a customer's information technology (IT) infrastructure and end-user systems.

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What is the difference between IT services and managed services?

With managed services, you are looking at it often describing a complete department within a company whereas IT support is primarily linked to the idea of a solitary project at a single time.

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What is fully managed IT services?

In short, Fully Managed Services provide proactive management of an IT (Information Technology) asset or object by a third party, typically known as an Managed Service Provider (MSP), on behalf of a customer.

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What should be included in IT managed services?

Common services can include the monitoring and maintenance of equipment, IT systems management, remote monitoring and management of servers, network monitoring, and other support services. The traditional approach to managed services is a break/fix model which monitors systems until there is a problem to remediate.

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What is the difference between MSP and IT provider?

The internal IT team can handle day-to-day operations, while the MSP can provide additional support and resources as the business grows. Cost-effective solutions: An MSP can provide cost-effective solutions for certain services, such as cloud computing or cybersecurity, while an internal IT team can manage daily tasks.

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Do you need managed IT services?

The need for managed IT services is heavily influenced by a wide range of variables, including: Increased pressure on organizations to embrace the most current technological trends. The need to ensure regulatory compliance of technology-in-use. Lack of technical skills within the organization's internal workforce.lias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae.

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What is IT infrastructure managed services?

What is IT infrastructure managed services?IT infrastructure management service (IMS) is about administering and managing technology, information and data in a proactive way. Its scope ranges from the desktop to networking, storage, data, security and cloud-based services - not forgetting the people employed to keep everything working.

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Why do companies use managed services?

Managed service providers maintain networks and perform necessary updates to keep the system running smoothly. They also make recommendations to optimize the network. Managed services are costly but may save a business money because they help you avoid serious tech issues.

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How much does it cost?

There are different packages available to suit your needs and budget. Once we have a discovery call, we will go through what you are looking for and discuss pricing options.

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Contact Us

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Monday - Friday 8:00 am - 5:00 pm

Suite #223, 52 Sioux Road
Sherwood Park, AB T8A 4X1

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